While I’m on this anger trip, I might as well tell the anecdote of a person at the head of the line.
Some work buddies and I had went over to one of our favorite establishments for a meal. There was only one or two people in front of us in the line to order, so it seemed like it would be a quick outing. Then the lady in front of us started her order.
I should have known that something was wrong when she began her order with, “I was here two days ago….” Congratulations, you’ve joined the repeat customers’ club. Are you looking for your prize and picture on the wall? Just tell the girl behind the counter what you want.
She then began describing her order in detail: two hot dogs, cooked specifically the way she liked them, with the right amount of condiments in the exact place she wanted them. This is when I began to tie an imaginary noose and hang myself. The guy serving drinks saw me do it, but he dared not change his expression, lest he faces whatever wrath that woman was unleashing upon the poor register girl.
“I’m sorry, but we don’t have that last thing.” One of the side orders she wanted, she couldn’t get. That’s something she would have realized if she bothered to read the menu while someone else was ordering. As the persnickety woman continued to leisurely peruse the menu in search of a suitable replacement, my dining party had grown visibly and audibly agitated. We groaned, made gestures, even suggested violence out loud. Still, the woman did not seem aware that the once short line had now reached the door (okay, it wasn’t that far away from the register, but I’m trying to make a point).
She selected her substitute and confirmed her order again: two hot dogs, three orders of onion rings, and a couple of other things I didn’t bother to catch. While the register girl was ringing the order up, the woman went off on a tangent about the horrible service she got last time. Apparently, she and her party did not receive mugs to go with their beers. “We had to drink the beer out of the bottles!” she exclaimed. Now, imagine that! This time, they gave her the clear disposable plastic cups they usually reserve for children. Very classy way to drink beer.
“Your total comes out to be $22.49.” Finally, we can move this line along. “Wait a minute, it should be $19.20 before tax.” OH COME ON! At this point, I’m turned around and beating my head against the wall. Literally. She had to have heard the thumping sound coming from behind her. Everyone behind her was making either some type of gesture or displaying a look of disgust. She soldiered on, demanding that the girl tell her exactly how much she charged for each of the hot dogs.
I blacked out with rage for a moment, but I managed not to show it. One of the order takers was fed up with it and began taking my order before the lady in front was even finished negotiating the price of her meal. From start to finish, her order took about five minutes to place. I signed my credit card receipt about fifteen seconds after, “What can I get you?”
A little epilogue: when her order was called, she made them take everything out of the bag and prove to her that the order was complete, and that everything was in its own separate container, as to not cross contaminate the sauces. I don’t know if she did a spit check; she really should be more wary of that.
As Matt commented, “Now imagine being married to her….”